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Privacy Policy

At LUCE DENTAL TECH SL, we are committed to protecting and respecting your privacy.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), LUCE DENTAL TECH SL informs users of the website www.luce.es about its policy regarding the treatment and protection of personal data of users and customers that may be collected during browsing or contracting services through its website.

1. Data Controller

LUCE DENTAL TECH SL
NIF: B21971098
Address: Carrer del Comte d'Urgell, 25 - Ground Floor, 08011 Barcelona
Email: privacidad@luce.es
Phone: +34 912 456 789

2. Personal Data We Process

The personal data that LUCE DENTAL TECH SL may collect and process includes:

2.1 Data provided directly by the user

  • Identification data: name and surnames, DNI/NIE/Passport, date of birth.
  • Contact data: postal address, email address, phone number.
  • Health data: information about your dental health necessary for the safe provision of our dental jewelry services, relevant medical history, allergies, current medication.
  • Economic data: bank details, credit/debit card for payment management.
  • Image data: dental photographs for treatment follow-up and consent for promotional use when expressly authorized.

2.2 Data obtained during browsing

  • IP Address
  • Browser type
  • Operating system
  • Pages visited
  • Time spent
  • Visit origin

3. Purposes of Processing

The personal data collected will be processed for the following purposes:

  • Service provision: Managing the placement, maintenance and follow-up of dental jewelry, as well as any service related to the user's dental health.
  • Administrative management: Billing, accounting and compliance with legal obligations.
  • Commercial communications: Sending information about our products, services, offers and news, provided that the user has given express consent.
  • Service improvement: Statistical and navigation analysis to improve user experience and our services.
  • Customer service: Management of queries, complaints and information requests.
  • Legal compliance: Comply with applicable legal obligations, especially in health matters.

4. Legal Basis for Processing

The legal basis for processing your personal data is:

  • Contract execution: Processing is necessary for the provision of contracted dental jewelry services.
  • Data subject consent: For sending commercial communications, processing health data and using images for promotional purposes.
  • Compliance with legal obligations: Especially in tax, health and anti-money laundering matters.
  • Legitimate interest: For the improvement of our services and statistical analysis.

5. Data Recipients

Your personal data may be communicated to:

  • Health professionals: Dentists and dental clinics in our network for service provision.
  • Public Administrations: When legally required (Tax Agency, health authorities, law enforcement).
  • Financial entities: For payment and collection management.
  • Service companies: Technology service providers, hosting, web maintenance, shipping management.

All our service providers are contractually bound to maintain the confidentiality and security of personal data.

6. International Transfers

LUCE DENTAL TECH SL does not make international transfers of personal data outside the European Economic Area. If any transfer becomes necessary, you will be informed in advance and all guarantees established in the GDPR will be ensured.

7. Retention Period

Personal data will be retained for the following periods:

  • Customer data: During the term of the contractual relationship and, subsequently, during the limitation period for applicable legal actions (generally 5 years for personal actions).
  • Health data: In accordance with applicable health legislation, at least 5 years from the end of treatment.
  • Data for commercial purposes: Until the user requests deletion or withdraws the consent granted.
  • Navigation data: Maximum 2 years from collection.

8. Data Subject Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: Obtain confirmation as to whether we are processing your personal data and access to it.
  • Right to rectification: Request rectification of inaccurate or incomplete data.
  • Right to erasure: Request the deletion of your data when they are no longer necessary for the purposes for which they were collected.
  • Right to restriction: Request the restriction of processing in the cases provided for in the GDPR.
  • Right to portability: Receive your data in a structured, commonly used and machine-readable format.
  • Right to object: Object to the processing of your data, especially for direct marketing purposes.
  • Right to withdraw consent: When processing is based on consent, you may withdraw it at any time.

To exercise these rights, you can contact LUCE DENTAL TECH SL by:

  • Email: privacidad@luce.es
  • Postal mail: Carrer del Comte d'Urgell, 25 - Ground Floor, 08011 Barcelona

You must attach a copy of your DNI or equivalent identification document. If acting through a representative, you must also provide a document proving the representation.

We also inform you of your right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing of your personal data violates applicable regulations.

9. Security Measures

LUCE DENTAL TECH SL has adopted the necessary technical and organizational measures to guarantee the security and integrity of data, as well as to prevent its loss, alteration and/or access by unauthorized third parties, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

Among the implemented measures are:

  • Encryption of sensitive data
  • Access control through authentication
  • Periodic backup copies
  • Staff training in data protection matters
  • Regular security audits
  • Action protocols for security incidents

10. Minors' Data

LUCE DENTAL TECH SL services are not aimed at persons under 18 years of age. If it is necessary to process data of minors for the provision of services, the consent of parents or legal guardians will be required.

11. Social Networks

LUCE DENTAL TECH SL has a presence on major social networks (Facebook, Instagram, Twitter, LinkedIn). The processing of data of persons who become followers on LUCE DENTAL TECH SL social networks will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case.

LUCE DENTAL TECH SL will process your data for the purposes of correctly managing its presence on the social network, informing you of its activities, products or services, as well as for any other purpose that social network regulations allow.

12. Privacy Policy Modifications

LUCE DENTAL TECH SL reserves the right to modify this privacy policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, it will announce on this page the changes introduced with reasonable advance notice of their implementation.

Last updated: 4/14/2026